miss_s_b: (Mood: Mad as a flibble)
[personal profile] miss_s_b
So, this morning I phoned Samsung, again.
To tell them that the courier had failed to turn up to collect my phone, again.
The lady on the phone was lovely, really lovely, and rescheduled my pickup for tomorrow morning, and was laughing with me when I said "I'll speak to you tomorrow afternoon, then" as we finished the call.

About ten minutes after I got off the phone there was a knock on the door, and it was the courier. To pick up my phone. Completely unscheduled and with no warning. And he made a crack about exploding phones because that's clearly helpful.

*headdesk headdesk headdesk*

So I phoned the nice lady back and she remained nice and was sympathetic about how crazy this is all being...

This miracle having occurred, I decided to check the tracking number for my replacement, not as good but at least non-explodey, phone. For 11 days the tracking number has been coming up as "not recognised" on the Royal Mail website. Suddenly, today, it's showing as being processed in Manchester.

OfC this does speak to it coming from Taiwan, where the seller is, rather than Ireland which is where the seller claimed it was. In which case there's going to be a hell of a lot of import duty to pay on it. So I'm not celebrating yet...

But am I right to be cautiously optimistic here?

I mean, so far with time off waiting in for courier and accessories bought it's cost me a considerable sum owning the Galaxy Note 7 that I'm almost certainly not going to get back, and I've been some time without a working phone, and all in all it's been a bit of a mare. But is there now light at the end of the tunnel?
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